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Push notifications not being received in PhoneGap

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Jon Shaw

Hi,

I have created an app using PhoneGap Build that was previously receiving push notifications without issue March 24th however today when trying to send push notifications to my App none are received.

The UI allows me to create a push and send it but the reports show no messages ever being sent?

I can see my device registering when i start the app, and the push settings on the phone are correct.

Details are as follows:-

App Id: Neighbourhood Alert

User Name : jon@visav.co.uk

Framework : PhoneGap 5.2.0

Target device ID : E9D0E7182E7BC34A3B4557D7FEAFB508273DEB34820F3A66B22C6FC1509BA642

Device : IPhone 6+

IOS version : 9.3 (Device lookup shows device as IOS 9.2.x)

Please can you look into why this has stopped working.

Regards

Jon

 

 

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4 comments

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    Permanently deleted user

    Hi Jon,

    It looks like there is an issue with your APNS certificate. Did you update it recently?

    If not, please re-upload your certificate and try again.

    Please let me know if you have any other questions or concerns.

    Thank you,
    Sean Conlin
    Urban Airship Technical Support
    Portland, Oregon

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  • Avatar
    Jon Shaw

    I re-created then APNS certificate and the expiry was 30/03/2017 i installed and had no issue sending push notifications yesterday until the evening when it stopped working again.

     

    This morning i tried to upload the certificate i created on the 30/03/2016 again and it said it was invalid?

    I then recreated the certificate again which now expires 31/03/2017 and the notifications now work again what is happening why do i keep having to recreate the certificates?

    Regards
    Jon

     

     

     

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    Permanently deleted user

    Hi Jon,

    Are you still having issues with your certificates?

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    Tom Nguyen

    Hi I have the same problem, I use cer file downloaded from Apple, load it into APN TESTER, and send, it works, but same certificate I load it into Keychain and export to p12 file, It works in PushWoosh, but not working here. I am looking to change from PushWoosh to UrbanAirship, but it seems like it is not quite stable or am I doing something wrong here?

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