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Device token is being in inactive?

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Sudhir Singh

Hi,
I am getting the device token as inactive status for Android devices only when registering. But if any notification is send for In-Active device token I am able to see the notification on the device. The In-Ative status is for only iOS devices or is it mandatory to make the Android device token to Active Status.

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    Michael Halka

    Hi Sudhir,

    Please note, Device Tokens are only reserved for iOS devices.

    If your iOS device token is being set as inactive, I would check your Error Console in your dashboard, as you may be getting Rejected Device Tokens from Apple. If this is the case, you'll want to make sure your app is properly provisioned. 

    Please refer to our Rejected Device Token article to fix those issues.

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