Rich Push Notification image Not Showing via carthage ios


class NotificationService: UAMediaAttachmentExtension {}

Send message via UA with imageURl = "", but image not show up, only text shows up.


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  • Hi,

    A good place to start diagnosing why an image isn't showing up on an iOS notification is this troubleshooting guide:

    Follow the setup guide and make sure the Service Extention was implemented correctly.

    • Can you verify you have the right Bundle Id for the Service Extension project?
    • Is the device that did not receive the image on iOS version 10 or later (support for images was added in iOS 10). 
    • Do other images show up but this one does not?
    • Is this issue on one device or all devices?
    • Did the device have good connectivity while getting this notification? (Apple might drop the image from a notification if the connection is poor)
    • Can you send us the Push ID and Channel ID so we can take a look?


    Jay M.
    Urban Airship Technical Support

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  • If you are facing issues with rich push notification images not displaying in your iOS app when using Carthage as a dependency manager, you can troubleshoot the problem by checking and adjusting several factors. Rich push notifications typically involve downloading images from a server, so issues can be related to both the client-side and server-side implementations Click speed test. Here are some steps to diagnose and potentially resolve the issue:

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