can not get push notification anymore, device can only get sound.


our ios client used to worked fine. but now not working anymore,

the only thing we changed is bundle ID, from to

but now we have update certificate  to your server for these changes.


currently the issue is device can only got sound, but did not get message box show up.

I just did some test. in test project

channelID  from one of my ios device is 



I checked this device from your device lookup page, the device is there.

then I used your web's create message, send message to this channel,

you can check ssss123 this message which show from message overview.

I click this message line 's full report view, it show message not send.


that mean this message have not send from your server? or  currently we dont know what issue it is.


below is the report link from your website


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