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"Gimbal Server API Key” option not available

Tony Raftis

Hi Support Team

We have Engage Basic account associated with email Id “”. We want to integrate Urbanairship with Gimbal locations and geofence but option is not available to set "Gimbal Server API Key” field located in Settings »APIs & Integrations”. 

Can you please assist?

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Hi Tony,

Location services integrations such as Gimbal are unavailable for Engage Basic customers. An upgraded plan is needed in order to use it.

If you are interested in upgrading, I recommend emailing our sales team ( to get the process started.


Jade Westover
Technical Support Engineer
Urban Airship | Portland, OR

Jade Westover 0 votes