"Gimbal Server API Key” option not available

Hi Support Team

We have Engage Basic account associated with email Id “admin@tomsint.com”. We want to integrate Urbanairship with Gimbal locations and geofence but option is not available to set "Gimbal Server API Key” field located in Settings »APIs & Integrations”. 

Can you please assist?

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1 comment

  • Hi Tony,

    Location services integrations such as Gimbal are unavailable for Engage Basic customers. An upgraded plan is needed in order to use it.

    If you are interested in upgrading, I recommend emailing our sales team (inbound-sdr@urbanairship.com) to get the process started.


    Jade Westover
    Technical Support Engineer
    Urban Airship | Portland, OR

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