Community Forums

Where our customers, developers, and more can come together to help each other with both general and technical questions about our products and services.

Send email when app is not re-install?

IT Admin
Have you create this event? This conversation is from 3 years ago

RE: Hi All,

We want to send email to users when app is not re-install.
Is there any Re-Install event?

Use Case:
If user not re-install our APP in x days once user uninstalled our APP.
In this situation we lose the users so we want engage the users who are not re-install our APP.

Please sign in to leave a comment.


Hello there,

There is no re-install event at present; however, I can ask internally to see if this is something that may be introduced at some point but it can be a bit tricky depending on the target platform (iOS or Android). I would recommend building a condition internally within your app to check what the uninstalled date is and compare that to the local date on the device if x days have surpassed then flag 'Not Reinstalled'.

Kind regards,
Chilun Liu
Senior Technical Support Engineer
The Embassy Tea House, 195-205 Union Street, London, SE1 0LN
Portland | San Francisco | London | Paris | New York | New Delhi | Munich

chilun liu 0 votes
Comment actions Permalink