How can I get email and other details associaed with named_user (i.e. the email of an email address channel)

In order to synchronized users across platforms - I need to get the email address of a user with associated emailChannel
But when I query the channel - I can't get the email address

Is there a way to request it?

I'm using rest api

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3 comments

  • Hi Dekel,

    Thanks for reaching out to Airship Technical Support! The Named User Listing or Lookup endpoint should be able to retrieve all the information associated with the said named_user_id.

    When querying a named_user_id, the response contains a single named_user object. If you do not query a specific named_user_id, the response returns an array of named_users, in which each object represents an individual named user.

    Let us know if you have any additional questions or concerns.

    Regards,

    Arushi S.
    Technical Support Engineer
    Airship | San Francisco, CA

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  • Hi Arushi

    Indeed when querying for named user I get its channels
    But my question is - Is it possible to get the email address our of channel

    If I know the email address I can find the channel and named_user by: GET {{baseUrl}}/api/channels/email/:email

    But, geven named_user - is it possible to find the email addressed in it email channels? 

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  • Hi Dekel,

    Email/SMS constitute as Personal Identifiable Information (PII). They are one-way hashed so you can only lookup an email address/MSISDN if you already have it. But, you cannot search for an email address/MSISDN with a Channel Id or Named User.

    Let me know if you have any additional questions or concerns.

    Regards,

    Arushi S.
    Technical Support Engineer
    Airship | San Francisco, CA



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