I am creating a series of HTML emails which we have just uploaded into Airship, however I don't know how to add in the image URLs. We have added the relevant images to the Media Library but there is no way of adding the image source URLs (hosted in Airship) into the HTML. 

Is anyone able to urgently advise please?

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  • Hi Georgie,

    Thank you for reaching out to Airship Technical Support! In order for us to investigate further, would you please provide us with the following elements?

    • The APP Key
    • The Channel ID
    • The type of message
    • The ID / name of the message
    • The steps to reproduce this unexpected behavior, along with screenshots at every step. A screen recording would be much appreciated.

    As soon as we receive this essential information on our side, we will be able to begin our investigations.

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