For how long Track Delivery and Read status of an Live Chat Message/ Push Message is tracked after it is sent?

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  • Hi Arjun,

    Thanks for reaching out to Airship Technical Support! Could you please help clarify your use case and explain it in detail?

    In addition to that, please share the following details, if this question is regarding a message that you have sent in the past using our Airship Dashboard/API:

    1. The APP Key
    2. The Channel ID
    3. The type of message
    4. The ID / name of the message
    5. The steps to reproduce this unexpected behavior

    Looking forward to your response!

    Arushi S.
    Sr. Technical Support Engineer
    Airship | San Francisco, CA

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