FAQs
Frequently asked questions and common issues.
- Airship TLS 1.0 and 1.1 Sunset FAQ
- Migrating your current app audience to Airship
- Which Browser Versions does Airship Support?
- What do I Include with my Airship Support Request?
- Why doesn't your deeplink/redirection work when your app is killed?
- EN - How to use geolocation and geofence with Airship
- FR - Comment utiliser la géolocalisation et le géofence avec Airship
- Set Up Multi-Factor Authentification
- What Holidays does Airship Observe?
- How do I find my statistics report for message with localization?
- Mobile SDK - Activate Debug Logs
- Preparing for use of the Throttle Service
- How often are device property tags updated?
- How to find the Channel ID using the Channel Capture Tool
- How do I Retrieve my Web Channel ID?
- What is the size of the Airship SDK?
- How do I Prepare for Two Factor Authentication?
- Creating Custom Interactive Notification Buttons
- What should I do if the Airship SDK was falsely identified as adware?
- What languages/language-characters does Airship support?
- How do I find my App Key, App Secret, or Master Secret?
- What are the Maximum Characters for Push Notifications?
- Adding Gimbal Place attributes as Tags in Airship
- About Development and Production App Environments
- How Do I Contact Airship Sales?
- Which app platforms or third party frameworks do you support?
- Using Charles Proxy to profile an Airship Implementation
- How to find a Device Identifier using Charles Proxy
- How to find the Push ID
- Tracking a push request to a device