I've been playing a lot with tags and segments and have yet to find a way to delete a tag from the UA database. For example, consider this scenario:

1. We add the ability to set tags in an app, based on preferences. But a Careless Coder misspells one of the tags. So a user signs up for "bannanas".

2. Now, in UA, every time we want to send a push to specific users based on tags, "bannanas" appears in the auto-complete.

3. We send out an app update and correct the spelling to "bananas". A user signs up for that. For our process, we CLEAR all previous tags and set new tags, so when the tag gets sent to UA, it's the only one that user is signed up for.

4. Now, in UA, auto-complete shows BOTH "bannanas" and "bananas", even though no user is actually signed up for "bannanas".

My question: how do we delete "bannanas" from the UA database so that it no longer shows up in auto-complete? (This is a simplified example, obviously. I'm actually dealing with dozens of apps, hundreds of tags, and a score of managers with limited tech skills trying to select the correct tags.)

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  • Hi Justin,

    At this point in time, there is no way you can delete a tag from our system. You can remove tags from a device as needed using the Tags API endpoint with the remove field, so you can use this just in the event a device has the incorrect tag assigned to it.

    Please let me know if you have any other questions or concerns.

    Best regards,
    Jenn Miller

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  • Hello,

     Is this still the case? And if so, is there any way we can search for the list of named_user_id's for a specific tag so that we can remove the tag to that list of users?

     Many thanks in advance,


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