Please enter the details of your request. A member of our support staff will respond as soon as possible.
You can find you app key by logging into your account, opening your app and clicking on the Gear icon and choosing "APIs & Integrations". https://support.airship.com/hc/en-us/articles/213491663-How-do-I-find-my-App-Key-App-Secret-or-Master-Secret-
How to Find the Push ID:
The date for which your campaign is scheduled to start
The Channel ID or Named User ID of the device you are having issues with.
How to find your Channel ID :
(Examples: iOS SDK v14.1.1, or Java Library v5.3)
The date for which your app will be scheduled to launch to the App or Play Store
If your issue relates to an Airship login, enter your username here (User names can differ from email addresses and are case sensitive)
Please let us know what browser you are using.
Please tell us what version of your browser you are using.
The channel affected
What message type is used
The Message Name affected
(Examples: Native iOS, Cordova, React Native)