Direct opens decreased

Hi,

Direct opens were showing a good number for IOS application before August but after August it started decreasing and now its on 0.2%.

Is there any thing we are missing from our side?

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  • Hello,

    I see that in addition to submitting this forum post you also submitted a ticket with us. Since you are on a paid tier of support, we will keep all communications on the ticket. We will be sure to post the resolution here once it is reached.

    The support agent you're working with should respond to you shortly.

    Please let me know if you have any questions. 

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