Android channels created but instantaneously and permanently marked as inactive

Hi,

On some Android test devices, although UA registration completes successfully, and a channel is created, that channel is marked as inactive, and there is no GCM Registration ID attached to it:

Android Channel
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Created
1 minute ago
Last Registration
1 minute ago
Status
Inactive
Alias
None
Tags
None
GCM Registration ID
None

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Comments

2 comments

  • Hi Ralph,

    Our GCM Troubleshooting guide should be able to help with this issue. After you've tried a few things in this article, please let me know if you are still having issues.

    Thank you,
    Sean Conlin
    Urban Airship Technical Support
    Portland, Oregon

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  • I have almost the same issue, except that it happens here after like 10 minutes... Android Channel xxxxxxxxxxxxxxxxx Created 17 minutes ago Last Registration 17 minutes ago Status Inactive Alias None Tags RescuemateEngineering GCM Registration ID xxxxxxxxxxx What could be the cause of this? I'm using Urban Airship with Xamarin/Visual studio
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