I'm just trying to view Named Users using the Device Lookup function of the UA interface.
For lots of users (thousands) I'm just getting the created/modified info and then "Loading..." underneath but no more info appears. I've tried lots of named users and nothing comes up. This is in our production environment and I know the Named Users in question are using our App. See attached file "named-user-lookup-bad.png" for example.
Not sure if this is a problem with our App or I'm missing something obvious? See attached file "named-user-lookup-good.png" for example of how I expect it should look (FYI I am Named User "1").