Crash inside Android Urban Airship library 7.1.+

This crash reports we received several times from Crashlytics. Currently affected only devices with Android OS 5.1.1


Fatal Exception: java.lang.NullPointerException: Attempt to invoke virtual method 'boolean java.lang.String.equals(java.lang.Object)' on a null object reference
       at com.urbanairship.push.ChannelServiceDelegate.needsPushRegistration(
       at com.urbanairship.BaseIntentService.onHandleIntent(
       at android.os.Handler.dispatchMessage(
       at android.os.Looper.loop(

As soon as most of users receive push notifications without any problems I do not think that it's issue of configuration of our project. Also we started receiving this crash report onlu after updating to library version 7.1.+. So looks like it's not something what we can fix on our side. But may be you have ideas how we can avoid this crash?

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  • BTW. Only one device affected: SAMSUNG-SM-G890A

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  • Hi Nick,

    We would love to help you find a resolution to this crash!

    If you would not mind, since you have an enterprise account, please go ahead and submit a Support ticket, and we'll ask for more info from there to help our team investigate and troubleshoot the crash.

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