Push notification not pops up when Android sample app is off


I installed UA Android Sample to Android 6.0 device, when I pushed alert from web console to app without starting app, the notification does not pop up from top Status bar.

While, I have to open the Sample app, then push it again from console, now the notification pops up in top bar.

Another issue is when I click notification to open Sample app, there is no message displaying in sample app.

But I am able to change App settings anyway.

Any help will be appreciated.





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1 comment

  • Hi Christine,

    Both of these behaviors are expected.

    On iOS and Android, push notifications will not appear unless the app is running. If the app has not been started or has been force closed, notifications will not appear.

    Regarding a message displaying when the notification is tapped, if you are looking for this functionality you can use the Landing Page message action for a temporary Rich Page popup, or the Message Center action for a message that will live in the user's Message Center inbox.

    Please check out our documentation on Message Actions for more information.

    Thank you,
    Sean Conlin
    Urban Airship Technical Support
    Portland, Oregon

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