I can't create a Production app? my company's plan is Enterprise Edition

Hi, I tried to create a production app. the drop down list of production status has "development - connecting to testing servers" only. is there something wrong with my account? Can someone help me with this issue? thank you very much!

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  • Hi Victor,

    Only the Owner for the Enterprise Account can create production apps. Since you've only been granted Team Access to the Enterprise apps, you do not have the ability to create the Production app.

    Instead, you'll need to contact the owner of that account and have them create the account and grant you Team Access to the new app so you can continue setting that up.

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  • Thank you Michael!

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  • No problem!

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