Access Denied YouTube URL with Html in landing pages (rich Messaging)


We are getting error when try to send push notification as HTML landing page. We are using iFrame embed code with YouTube video and getting error on page when push notification show on page. Below is iframe code used in HTML.

<iframe width='640' height='360' src='' frameborder='0' allowfullscreen=''> </iframe>

Below error we receive page. Other text and images did show but only error with YouTube video. Please help me to resolve this issue.

Access Denied

You don't have permission to access "" on this server.

Reference #18.8cb61160.1533549690.2ccd710d




Didn't find what you were looking for?

New post


1 comment

  • Hey Lax,

    Sorry for the delayed response. 

    Embedding an iframe doesn't always work in HTML landing pages and is best done using the existing Video template, but if you send me your template / HTML I can take a look. Also, let me know which app key this is for.


    Jay M.
    Urban Airship Technical Support

    Comment actions Permalink

Please sign in to leave a comment.