Custome Urban Airship Events

Events experiance a long delay. Sometimes about a minute delay will occur before the user will see the alerts. Can we trigger events immediately when the user taps on the designated areas.

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  • We are using Automation events.

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  • Hi gopoint,

    We wouldn't consider a minute delay to be unexpected for Custom Events.

    Custom Events are added to the analytics portion of the SDK, and because analytic information is updated periodically (rather than immediately) users may see a lag between when the event is triggered and when the notification is delivered.

    If, however, you need the notifications delivered to the app as an in-app message immediately, I might recommend taking a look at our In-app automation feature as that may solve some of the use cases you're looking to accomplish.

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