Community

Community Forums

Where our customers, developers, and more can come together to help each other with both general and technical questions about our products and services.

Named user tags not propagating

Patrick Pettay

I am just starting to integrate Airship with our platform, and exploring how to use tag groups and tags. My app id is: c_JpoXydRJS4wMOlvp5qCQ

For a single named user (named "18946") I added a tag "Halal Guys Koreatown" to a tag group i had defined via the dashboard. I see that tag when then do a GET for https://go.urbanairship.com/api/named_users:

{
  "ok": true,
  "named_users": [
    {
      "named_user_id": "18946",
      "tags": {
        "restaurants": [
          "Halal Guys Koreatown"
        ]
      },
      "created": "2019-06-12T22:48:46",
      "last_modified": "2019-06-13T02:39:14",
      "channels": []
    },

}

but when i try to use the dashboard to send a message to a specific set of users, and specify that tag ("Halal Guys Koreatown") it can't find the tag. could someone help me understand where i've gone wrong?

 

Thanks!

 

Please sign in to leave a comment.

1
Avatar

Hi,

My name is Darragh, one of the Technical Support Engineers at Airship. Thank you kindly for contacting our support forums.

There is currently no Channels assigned to the above named_user and so there is no device to target when attempting to send a push notification - you can only target users that have an associated device.

Please let me know if you have any questions.

Kind regards,
Darragh Blake
Technical Support Engineer
Airship

Portland | San Francisco | London | Paris | New York | New Delhi

Darragh Blake 1 vote
Permalink