Community Forums

Where our customers, developers, and more can come together to help each other with both general and technical questions about our products and services.

Safari - Web push notification

David Owen

I've followed the instructions for Safari (web push notifications) but see the following js error when visiting the page:

"Unhandled Promise Rejection: Push notification prompting can only be done from a user gesture."

All works fine with Chome and Firefox.

Any ideas ?




Official comment


Hi David,

Apologies for the delay. 

Safari requires the browser opt-in prompt to be trigger by user interaction, and cannot be initiated programmatically without the user clicking a button or a similar action. 

Is your site set up to automatically present this prompt?

Jay M.
Airship Technical Support

Jay M.
Comment actions Permalink

Please sign in to leave a comment.