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Test Pass emails not arriving

Christian Clifford

I'm trying to create a PoC for an upcoming project and as part of that I'd like to show the usage of a Mobile Wallet pass (installation, notifications, etc). Unfortunately whenever I try to send a test pass to my device, I never get the email.

I've tried multiple email addresses and made sure that other services can send emails to these addresses, so I'm quite certain the addresses are not the issue.

Any thoughts?

Official comment


Hello Christian!


This is Mikey with Airship Technical Support. I believe I already answered this question for you, but it turns out you were not on a trial plan that supported pass distribution! I've enabled the 14-day trial. I hope this helps!



Mikey R.

Airship | Technical Support Engineer | Portland, OR

Mikey Rodriguez
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