Cordova application - notification not working for 64 bit signed apk

Hi,

We just upgraded one of the cordova application using UA for notification, to make it compatible for 64 bit android devices.

But we are not receiving notifications on the upgraded 64 bit application once it is signed.

We are receiving notifications on 32 bit - signed and unsigned apk,

And also on 64 bit unsigned apk. Is there anything specific to change in settings ? 

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Comments

4 comments

  • Hi,

    Are devices on the 64-bit application generating Channel ID?

    Send us your App Key, a Push ID of a test send and a Channel ID of any device you are testing on using this form and we'll take a closer look.

    Thanks,

    Jay M.
    Airship Technical Support

  • Hi,

    After testing extensively, we found that notification is not working for only 2 test devices, which were continuously used for testing our app.

    When tried to test notifications through "Test Push" it worked as expected. 

    But it is still not working when pushed from app server. 

    Is there a way to figure out what is the issue ? 

    0
  • See the information I requested in the last comment.

    Jay M.
    Airship Technical Support

    0
  • Thanks for your help.  Please can you close this support help request.  Thank you.

    0

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