Can't Access Message over 1 Year old

Why can't I access any messages over 1 year!
I need to cancel push notifications that are "ongoing" and older than 1 year because prices have changed for our restaurants.
They don't show up under ongoing or archived messages. 

Please let us access ALL of our messages.

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1 comment

  • Hi Philip, 

    Thanks so much for reaching out to support. Since we have all of the information within the support ticket for this issue, do you mind responding in that thread so we can keep everything in the same place? 


    Frenchy F.
    Technical Support Engineer | Airship | New York

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