Unable to send Media for Web Notification

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Hi there, 

Thanks so much for reaching out to Airship support, we can definitely look into this for you. Would you mind providing us with the app key for the project you're working in? This can be found under Settings on the right side of the screen. 

Please do not include your app secret or master secret. 

Best wishes, 

Frenchy F.
Technical Support Engineer | Airship | New York

Unfortunately, we cannot disclose that information since the account belongs to one of our clients but our question is not specific to an Airship account, but to the Java SDK instead. We need to know how to expose the media field for Web Push Notifications.

Daniel C.

Hi there, 

It's hard to say without being able to see specifically what is happening in the messages. What I can say, however, is that media is only available in URL form, unless you choose to open a contract with Airship that includes CDN. Additionally, media URLs much use HTTPS in order to send. Hope this helps! 

Best, 

Frenchy F.
Technical Support Engineer | Airship | New York

Hi Frenchy,
thanks for getting back to us. We are storing the media asset ourselves and we have a secure URL to serve it so we don’t need a CDN. The only thing we need to know is how to send it to the Airship API when using the Java SDK. For example, for the icon field we are using WebDevicePayload.Builder.setWebIcon method successfully, what would be the counterpart for the media field?.

Thanks,

Hi Frenchy,

Any update about this topic?

We will be grateful if you can help us.

Thanks,

Hi Daniel, 

Apologies for the delay, you can find our Java library here, which includes examples of implementing media with both attachments and builders. 

Best, 

Frenchy F.
Technical Support Engineer | Airship | New York