Hi. When I send a rich push notification to iOS and Android via airship console site, iOS successfully shows the image but in and Android 12 emulator, where we are testing, doesn't show. It just shows the title and message. In iOS we implemented a Notification Content Extension as per documentation. But in Android I didn't find any configuration instructions.
Are you experiencing this issue on actual Android devices as well? Please make sure that the images you are including in your push notification are within our media guidelines for Android devices listed here: https://docs.airship.com/guides/messaging/user-guide/messages/content/media-guidelines/
Also, for reference, you can compare your app's setup to our sample app. Here is a link to the project: https://github.com/urbanairship/android-library/tree/main/sample
Our Android Getting Started guide can be found here: https://docs.airship.com/platform/android/getting-started/