We have been testing in-app messages for a few use cases and are having a few issues. I think a call with Urban Airship support will help us resolve these quickly.
1. The delivery of in-app message is adhoc. It takes some time to deliver and we are not sure at what point in time to expect the delivery. Our use cases are specific to onboarding where we wanted to show some messages in-context to where user is in the app but if message does not get delivered in time, we are not able to meet the objective. So we need help to determine if there is a delay that we should expect and we can create ourtriggering events as such.
We tried to use below tags in conditions to send app upgrade in-app message to target devices that have older versions of our app, but we didn’t get any in-app message. We used these tags in urban airship portal.
NOTE: we are triggering automated in-app message for app upgrade based on event generated in devices
2. We have business use case in which we have to send in-app message per user or once per user.
Do we have any settings from urban airship side to achieve once per user or per use based in-app message .