I've followed the instructions for Safari (web push notifications) in the mentioned in documents on the WordPress blog. But Opt-in Prompts not showing in the safari browser. Please help me to figure this out as soon as possible.

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3 comments

  • Hello Archana,

    May I ask if you can respond with the following information so we can look into this?

    • Your App Key
    • Your website's URL
    • Exact steps you followed and what changes you applied in order for you to get this working

    Thank you and regards,

    Airship Support

    Chilun Liu

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  • Hello Chilun Liu,
    APPKEY - 07RuVyVLTmWHfIvE1ugYzQ

    Website - https://blog.cosmicinsights.net/

    I followed the steps from the below link.

    https://docs.airship.com/platform/web/advanced/cms-integrations/

    Initially, I didn't add the certificate for safari configuration. Then I followed the steps provided below link and download the SDK and checked.

    https://support.airship.com/hc/en-us/articles/360017992631

    Also, I tried to place the push-worker.js file in the root folder and checked. And manually create a link with class name ua-opt-in initially prompt showing while clicking the link but after refreshing the page without choosing permission again it's not displaying.

     

     

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  • Hello Archana,

    It seems you already have a subscription with Airship so I've created a support ticket on your behalf (ref #61052)

    We will continue the conversation there.

    Thank you and regards,

    Airship Support

    Chilun Liu

    0

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