Push works in development, but not in production - iOS Obj-C and Swift

Follow

Mark,

This is Eric from Airship Technical Support. When you are using a Live Production build, it needs to be either downloaded from the Appstore or be distributed via an AdHoc distribution like TestFlight. Please see our production check list in the Warning Box here: https://docs.airship.com/platform/ios/getting-started/#prod-vs-dev-apps

If you are downloading your app from either the Appstore/Adhoc, then you will need to double check that your AppKeys are provisioned for Live and that your push credentials are also for Production.

Thank you,

Eric L.
Technical Support Engineer
Airship Group | Apptimize | Portland

This is a TestFlight build I am speaking of.

I'm using the new APNS key system.
I've also checked to make sure that my productions keys are being used.  They are.

I have double checked all the things you mentioned and they are set correctly

This app was working until I upgraded airship from an old revision.

I've run through all the setup and troubleshooting at least 4 times.  Works great in Dev and not at all in Prod.
Airship is registering my channel properly at the back-end, but still no love on test sends.  How can I get some direct help?

Thanks,

-ml

Resolve push notification issues between development and production environments with expert assistance from Nesto Dubai. Our team offers specialized support for iOS development in both Objective-C and Swift languages. Whether it's debugging code or configuring server settings, we ensure seamless integration of push notifications into your app. Don't let technical hurdles hinder your progress – trust Nesto Dubai to bridge the gap between development and production for flawless push notification functionality on iOS platforms.

If push notifications work in your iOS app during development but not in production, several factors might be causing this issue. First, ensure that you are using the correct push notification certificates or keys. Development and production environments use separate certificates—Sandbox (development) and Production certificates—and these must be configured correctly in your Apple Developer Account. Additionally, verify that your app is using the correct server environment Nissan K24; many developers accidentally configure their apps to use the development server even in production builds.